Dear Settlers,

Weekly maintenance for this week will take place on Tuesday.

• Worlds: All (1-3) closed 
• Start: Tuesday, October 21st at approx. 01:15am BST
• End: Tuesday, October 21st at approx. 08:00am BST
• Adventures & Premium: Time will be extended 
• Guild quests: Will NOT be reset

Happy Settling!
BB_Ravel

Dear Settlers,

The Support contact form doesn't process mails at the moment.

No tickets arrived in our system since Saturday.

Our technicians are working on a fix. We cannot say for sure if the mails are lost or not. We will inform you tomorrow with the latest news on this topic.

Please use the following email address to contact us:
account.support@thesettlersonline.com

If you sent a support request and received no confirmation message, please send your request again to the mentioned address.

UPDATE - October 14th, 10.30 AM

Requests sent between Saturday and Monday were not lost.
These are currently being processed by the system and confirmation messages are being sent out.

UPDATE - October 15th, 16.00

Everything is back to working as intended.

Your "The Settlers Online" Support team

Dear Settlers,

The Forum-Spotlight continues to award the most interesting and creative contributions our users share with us.

Click for forum entry

Congratulations to Brayarg for winning 500 gems! He put together an in-depth guide of this year's Halloween Event and continues to keep it up to date.

We are waiting for more contributions!

Happy Creating!
BB_Ravel

Dear Settlers,

Weekly maintenance for this week will take place on Tuesday
and will be extended by 2 hours.

The Halloween Event will be implemented.

• Worlds: All (1-3) closed 
• Start: Tuesday, October 14th at approx. 01:15am BST
• End: Tuesday, October 14th at approx. 10:00am BST
• Adventures & Premium: Time will be extended 
• Guild quests: Will be reset

All active guild members will receive 100 Guild Coins.
The Guild Coins will be sent via an in-game message during the maintenance.

To check out the changes implemented this maintenance, please click here.

Happy Settling!
BB_Ravel

Dear Settlers,

An infrastructure load test will be conducted on Friday.
The game won't be affected.

• Start: Friday, October 10th at approx. 01:00am BST
• End: Friday, October 10th at approx. 07:00am BST

Uplay login and web shop may become
slow or unavailable during this time.

Best,
Your "The Settlers Online" Team

Dear Settlers!

It's time for Zombies and Pumpkins again: The Settlers Online Halloween Event is getting closer and closer! The event will be activated on the 14th of October and will include many features from previous years along with new content.

For all details, please check out the
> Dev Diary <

Happy Settling
BB_Ravel

Dear Settlers,

Ubisoft is performing a server upgrade today between 9.00 and 13.00 BST.

As a result, Uplay login may be unavailable during this interval.

We are aware of the situation and trying to restore full functionality as soon as possible.

Thank you for your patience!

BB_Ravel

Dear Settlers,

Weekly maintenance for this week will take place on Tuesday.

• Worlds: All (1-3) closed 
• Start: Tuesday, October 7th at approx. 01:15am BST
• End: Tuesday, October 7th at approx. 08:00am BST
• Adventures & Premium: Time will be extended 
• Guild quests: Will NOT be reset

Happy Settling!
BB_Ravel

Dear Settlers,

Weekly maintenance for this week will take place on Tuesday.

• Worlds: All (1-3) closed 
• Start: Tuesday, September 30th at approx. 01:15am BST
• End: Tuesday, September 30th at approx. 08:00am BST
• Adventures & Premium: Time will be extended 
• Guild quests: Will be reset

All active guild members will receive 100 Guild Coins.
The Guild Coins will be sent via an in-game message during the maintenance.

Happy Settling!
BB_Ravel

Dear Voters!

Thousands of Settlers participated in the fifth international survey about the next guild market items. The data has been checked and all calculations are done. The picture below shows all the items selected by the Community:

Do you want more details? No problem, please check out the forum post.

Enjoy your weekend!
BB_Aguton