CipSoft GmbH, based in Regensburg, Germany ("CipSoft") operates the game "The Settlers Online" (“Game”). This Privacy Policy explains which personal data is collected and for what purpose it is processed and used. Personal data is information about your identity. This includes details such as your name, email address, IP address as well as data from the payment method used ("Data"). CipSoft has taken technical and organisational measures to ensure that data protection regulations are observed both by us and by external service providers ("Third Parties").

Collected Data and Purpose of Use

When you visit the website of the Game, your IP address is transmitted and processed in order to deliver the content of the pages. The same applies when you start the Game. When you purchase virtual currency for the Game, CipSoft processes the data you provide to process the payment. The data is also used to detect and prevent fraudulent transactions. When you contact CipSoft's support, CipSoft processes your email address and other personal data in order to respond to your request efficiently and satisfactorily. CipSoft also uses this data in anonymous and aggregated form to optimise the work of its support team.

Third Party Disclosure

CipSoft uses IT service providers for the operation and security of its IT systems and transfers data necessary for payment processing to the involved payment service provider. These service providers are contractually obliged to treat your data confidentially and to process it solely for the purpose of providing the requested service. Even if they are located outside the European Union, they are subject to the same data protection regulations as CipSoft. To the extent required by law, CipSoft discloses data to tax authorities, law enforcement agencies and other authorities. Other than in the aforementioned cases, CipSoft does not disclose data to third parties, and only employees of CipSoft have access to the data in order to fulfil their above-mentioned tasks.

Your Rights as a Data Subject

You have the right to information about which data we store about you (Art. 15 GDPR), as well as the right to rectification (Art. 16 GDPR) or deletion (Art. 17 GDPR) of this data. You also have the right to restrict processing (Art. 18 GDPR), the right to object to processing (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR). Please send an email to [email protected] if you want to exercise these rights. If you have any questions about this privacy policy or the processing of your data, you can also contact our data protection officer:

Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14, 93047 Regensburg, Deutschland
Telefon: +49 941 2986930
Fax: +49 941 29869316
E-Mail: [email protected]

If our data protection officer is unable to answer your concerns to your satisfaction, you retain the right to lodge a complaint with the data protection supervisory authority responsible for your country or federal state.