News archive
21.10.2025Migration: France (done)
Dear Settlers,
The migration of the following game worlds will take place soon: France.
While they are being migrated, these game worlds and their website will be temporarily unavailable. Afterwards, the French forum will remain deactivated for some time.
| MAINTENANCE
This is the current plan, although it may be subject to short-term changes due to various dependencies!
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Day: Wednesday, October 22
Game Worlds:
- France (FR), Terres d'Ambre (World 1)
- France (FR), Les Plaines d'Helios (World 2)
Start: ~ 07:00 CEST
End: ~ 20:00 CEST
Adventures & Premium: Times will be extended
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If you encounter any new issues or problems on these game worlds after their migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.
Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.
Your CipSoft Team
18.10.2025Migration: Netherlands (done)
Dear Settlers,
The migration of the following game world will take place soon: Netherlands.
While its being migrated, this game world and its website will be temporarily unavailable. Afterwards, its forum will remain deactivated for a short time.
| MAINTENANCE
This is the current plan, although it may be subject to short-term changes due to various dependencies!
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Day: Monday, October 20
Game World:
- Netherlands (NL), Woestewoud (World 1)
Start: ~ 08:00 CEST
End: ~ 16:00 CEST
Adventures & Premium: Times will be extended
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If you encounter any new issues or problems on this game world after its migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.
Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.
Your CipSoft Team
16.10.2025Migration: Italy (done)
Dear Settlers,
The migration of the following game world will take place soon: Italy.
While it is being migrated, this game world and its website will be temporarily unavailable. Afterwards, its forum will remain deactivated for a short time.
| MAINTENANCE
This is the current plan, although it may be subject to short-term changes due to various dependencies!
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Day: Friday, October 17
Game World:
- Italy (IT), Vasaar (World 1)
Start: ~ 07:00 CEST
End: ~ 15:00 CEST
Adventures & Premium: Times will be extended
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If you encounter any new issues or problems on this game world after its migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.
Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.
Your CipSoft Team
16.10.2025Start of Halloween Event
Dear Settlers,
We would like to give you a short update on the start of the Halloween Event.
As you know, we started migrating the live game worlds to CipSoft this week. These server transfers are complex, require careful coordination, and the progress depends on several factors. Therefore, we cannot provide you with a reliable schedule for the entire migration period, but we will keep you informed about each of the next migrations as they approach.
It is also possible that we may not be able to complete all server transfers as originally planned before the Halloween Event.
Our current plan is to start the Halloween event on either October 27, 28, or 29. The exact date and time will be announced as soon as they have been decided.
We want to make sure that you can enjoy the Halloween event without any disruptions caused by the migration. If we cannot complete the transfer of all servers in time, we will pause the migration for the duration of the event.
Thank you for your understanding and patience!
15.10.2025Migration: Romania (done)
Dear Settlers,
The migration of the following game world will take place soon: Romania.
While it is being migrated, this game world and its website will be temporarily unavailable. Afterwards, its forum will remain deactivated for a short time.
| MAINTENANCE
This is the current plan, although it may be subject to short-term changes due to various dependencies!
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Day: Thursday, October 16
Game World:
- Romania (RO), Limanul cu Stejari (World 1)
Start: ~ 09:00 CEST
End: ~ 17:00 CEST
Adventures & Premium: Times will be extended
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If you encounter any new issues or problems on this game world after its migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.
Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.
Your CipSoft Team
13.10.2025Migration: Greece (done)
Dear Settlers,
The external test system has been integrated to our infrastructure. The live servers and game worlds will now follow gradually.
Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.
We will start the migration with Greece.
While this game world is being migrated, the game world and its website will be temporarily unavailable. Afterwards, the Greek forum will remain deactivated for a short time.
| MAINTENANCE
Status Update on October 14: We had to postpone the maintenance at short notice to October 15 after coordinating with Ubisoft!
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Day: Tuesday, October 14 Wednesday, October 15
Game World:
- Greece (GR), Σμαραγδένια νήσος (World 1)
Start: ~ 10:00 CEST
End: ~ 16:00 CEST
Adventures & Premium: Times will be extended
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If you encounter any new issues or problems on this game world after its migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.
Your CipSoft Team
10.10.2025Migration of Test Server Completed
Dear Settlers,
The external test server is back online! We have transferred it into our infrastructure and already performed some internal tests.
You can now log again to help us with the testing. The state of the test server itself has not been changed.
Please note that the test server forum is currently deactivated. If you encounter any new issues or problems which may be related to the migration, please describe them in the thread: CipSoft Migration Test Server: Technical Issues.
As part of the ongoing migration, we may need to temporarily deactivate the test system to carry out internal adjustments and tests. The test server will be unavailable during these times.
Thank you for your support!
Your CipSoft Team
08.10.2025Migration of Test Server
Dear Settlers,
The first bigger, visible step of the migration is around the corner. Today, we will shut down the external test server until further notice to transfer the test system into our infrastructure.
Afterwards, we will carry out a few internal tests. Therefore, we cannot yet tell you when exactly the test server will be publicly available again. Of course, we will inform you as soon as you can log in again and help us with the testing.
As previously announced, we will only start with the migration of the live servers and game worlds once the external test system is running reliably within our infrastructure. We will provide you with information about specific dates and maintenance windows as soon as they have been determined.
Your CipSoft Team
02.10.2025Contact Form Temporarily Deactivated
Dear Settlers,
We have temporarily deactivated the contact form in the Help/Support section today. Once the migration has been completed, we will reactivate the form.
In the meantime, please only use our email address [email protected] for all support requests, including payment issues.
If you have an open support ticket and have already been waiting quite some time without a response, please contact us via this email address.
Thank you for your help!
Your CipSoft Team
26.09.2025Halloween Event on Test Server
Dear Settlers,
Today, the Halloween Event has been deployed on the test server. It is worth taking a look! This year we have filled the bag of sweets for you with eerily delightful new additions.
Spooky new buildings with chilling quests and a new ghostly specialist are waiting for you.
The exact start date of the official Halloween Event this year has not been determined yet due to the upcoming server transfers. However, we still want to give you the opportunity to test and try out the new content well enough in advance. The transfer of the external test system to CipSoft has not taken place yet. We will inform you as soon as it is scheduled.
The start date of the Halloween Event along with a compact overview of the new content will be provided at a later time.
Your CipSoft Team
