Dear Settlers!

Today there was an outage of the data center, caused by severe weather. Because of this, the outage took longer as not "only" this game was affected.

The service is back online (11:35 GMT).

• Premium- & adventure times were extended by 24 hours as a first step
• Many users try to login which may result in an access bottle neck.
  Please wait 5 minutes in case your try to access the game failed. Thanks!

As a next step, the situation will be analyzed. In case of questions, please contact the support. Most likely more information is in place tomorrow.

Best
BB_Graubart 

There is an issue in the current game version. It allows some players to produce more units than the maximum population limit.

As a side effect of this issue, a new settler might not be sent to new buildings in need of a new worker.

Please keep that in mind when you produce new military troops.
You can always check your settlers limits with the tool tip.

The issue will be fixed with the next game version.

Happy Settling!
BB_Ravel

Dear Settlers!

Recently the Achievement System was implemented into the game.
This has been raising some questions that we are now answering.

Please visit our forums for more details.

Happy Achieving!
BB_Ravel

Dear Settlers,

An additional maintenance will take place TODAY to fix the recent population issue.

• Worlds: All (1-3) closed 
• Start: Thursday, June 5th at approx. 14.00 BST
• End: Thursday, June 5th at approx. 16.00 BST
• Adventures & Premium: Time will be extended 
• Guild quests: Will NOT be reset

Happy Settling!
BB_Ravel

Dear Settlers,

Weekly maintenance for this week will take place on Thursday.

A permanent change to Tuesdays was previously announced, but that change has been postponed for now.

You will be informed beforehand (week before the actual maintenance) when that change comes into place.

• Worlds: All (1-3) closed 
• Start: Thursday, June 5th at approx. 01:15am BST
• End: Thursday, June 5th at approx. 07:00am BST
• Adventures & Premium: Time will be extended 
• Guild quests: Will NOT be reset

To check out the changes implemented this maintenance, please click here!

Happy Settling!
BB_Ravel

Dear Settlers,

All calculations and checks are done. You can see the outcome of the recent world wide Community Vote related to the upcoming changes in the Guild Market.

Results above are combined results from all international instances.
More information can be found here.

Happy Settling!
BB_Ravel

Dear Settlers,

Dear Settlers!

The recent clouds cleared and you made profits from trading with visiting merchants.

The gifts will be sent to all active players
and should be in your mailbox soon.

Happy Settling!
BB_Ravel

Dear Settlers,

UPDATE 1: The issue is still being worked on but a lot of players (me included ;) ) have managed to login.

UPDATE 2: Issue is still being worked on. All the possible efforts are put into the resolution of this problem.

Some players may be having some issues with the login process.

We are aware of the situation and trying to restore full functionality as soon as possible.

Thank you for your patience!

BB_Ravel

Dear Settlers,

Weekly maintenance for this week will take place on Thursday.

• Worlds: All (1-3) closed 
• Start: Thursday, May 29th at approx. 01:15am BST
• End:  Thursday, May 29th at approx. 07:00am BST
• Adventures & Premium: Time will be extended 
• Guild quests: Will be reset

All active guild members will receive 100 Guild Coins.
The Guild Coins will be sent via an in-game message during the maintenance.

Happy Settling!
BB_Ravel