Dear Settlers,

The migration of the following game world will take place soon: Mexico.

While it is being migrated, this game world and its website will be temporarily unavailable. Afterwards, its forum will remain deactivated for a short time.

MAINTENANCE This is the current plan, although it may be subject to short-term changes due to various dependencies! Day: Wednesday, November 26 Game Worlds: Mexico (MX), Nuevo Dorado (World 1) Start: ~ 09:00 CET End: ~ 17:00 CET Adventures & Premium: Times will be extended

If you encounter any new issues or problems on these game worlds after their migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.

Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.

Your CipSoft Team

Dear Settlers,

Throughout the day, we will migrate additional regions to CipSoft's own payment system, MultiPayer:

• Brazil (done)
• Germany (done)
• Poland (done)
• Spain (done)

During the installation work, the shop will be temporarily unavailable for a few minutes. Afterwards, you will be able to use the shop as usual.

You will see that not much has changed. You will find the shop in the same place on the website as before, and you will be guided through the payment process step-by-step, as well. All previously available payment methods will remain available. Local payment options may be found under aggregators such as Adyen, Paymentwall, and Xsolla.

Please report any problems that may occur to our customer support team at [email protected].

Thank you for your support!

Your CipSoft Team

Dear Settlers,

The migration of the following game worlds will take place soon: Poland.

While they are being migrated, these game worlds and their website will be temporarily unavailable. Afterwards, the forum will remain deactivated for a short time.

MAINTENANCE This is the current plan, although it may be subject to short-term changes due to various dependencies! Day: Tuesday, November 25 Game Worlds: Poland (PL), Nowa Ziemia (World 1) Poland (PL), Nowy Świat (World 2) Poland (PL), Słoneczny Gród (World 3) Poland (PL), Kolonia (World 4) Poland (PL), Czarci Gaj (World 5) Poland (PL), Dolina Odkrywców (World 6) Poland (PL), Złota Góra (World 7) Start: ~ 09:00 CET End: ~ 23:00 CET Adventures & Premium: Times will be extended

If you encounter any new issues or problems on these game worlds after their migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.

Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.

Your CipSoft Team

Dear Settlers,

As mentioned previously, we are currently switching all regions step by step to CipSoft's own payment system, MultiPayer.

Throughout the day, we will be connecting the following regions to our payment system:

• Czech Republic (done)
• France (done)
• Netherlands (done)
• United States of America (done)

During the installation work, the shop will be temporarily unavailable for a few minutes. Afterwards, you will be able to use the shop as usual.

You will see that not much has changed. You will find the shop in the same place on the website as before, and you will be guided through the payment process step-by-step, as well. All previously available payment methods will remain available. Local payment options may be found under aggregators such as Adyen, Paymentwall, and Xsolla.

Please report any problems that may occur to our customer support team at [email protected].

Thank you for your support!

Your CipSoft Team

Dear Settlers,

The migration of the following game world will take place soon: Czech Republic.

While it is being migrated, this game world and its website will be temporarily unavailable. Afterwards, its forum will remain deactivated for a short time.

MAINTENANCE This is the current plan, although it may be subject to short-term changes due to various dependencies! Day: Monday, November 24 Game World: Czech Republic (CZ), Kouzelnictvi (World 1) Start: ~ 07:00 CET End: ~ 15:00 CET Adventures & Premium: Times will be extended

If you encounter any new issues or problems on this game world after its migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.

Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.

Your CipSoft Team

Dear Settlers, 

On Monday, November 24, we will perform maintenance work between 09:00 and 10:00 (CET). During this time, all worlds in the following locations will be offline: 

• Germany (DE)
• France (FR)
• United Kingdom (UK)
• Italy (IT)
• Netherlands (NL)
• Romania (RO)  

The reason for the downtime is that we are going to restore mails that have been lost ingame due to the migrations. 

We apologize for the disruption and thank you for your patience.

Your CipSoft Team

Dear Settlers,

The migration of the following game world will take place soon: Brazil.

While it is being migrated, this game world and its website will be temporarily unavailable. Afterwards, its forum will remain deactivated for a short time.

MAINTENANCE This is the current plan, although it may be subject to short-term changes due to various dependencies! Day: Friday, November 21 Game Worlds: Brazil (BR), Prospervila (World 1) Start: ~ 07:00 CET End: ~ 15:00 CET Adventures & Premium: Times will be extended

If you encounter any new issues or problems on these game worlds after their migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.

Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.

Your CipSoft Team

Dear Settlers,

as mentioned previously, we are currently in the process of migrating The Settlers Online into our payment system.

Starting today, the CipSoft payment system is also available in the United Kingdom (UK).

You will see that not much has changed. You will find the shop in the same place on the website as before, and you will be guided through the payment process step-by-step, as well. All previously available payment methods will remain available. Local payment options may be found under aggregators such as Adyen, Paymentwall, and Xsolla.

Please report any problems that may occur to our customer support team at [email protected].

Thank you for your support!
Your CipSoft Team

Dear Settlers,

At around 20:00, we rolled back some of the changes from today's maintenance after receiving numerous reports of issues accessing the game or missing access to the chat. The chat service will continue to run continuously without nightly restarts.

We apologise for any inconvenience this may have caused you and thank you for your patience.

Your CipSoft Team

Dear Settlers,

The migration of the following game worlds will take place soon: United States of America.

While they are being migrated, these game worlds and their website will be temporarily unavailable. Afterwards, the forum will remain deactivated for a short time.

MAINTENANCE This is the current plan, although it may be subject to short-term changes due to various dependencies! Day: Thursday, November 20 Game Worlds: United States of America (US), Zeus (World 1) United States of America (US), Ares (World 2) Start: ~ 09:00 CET End: ~ 20:00 CET Adventures & Premium: Times will be extended

If you encounter any new issues or problems on these game worlds after their migration which may be related to the migration, please describe them in the thread: CipSoft Migration Live Game Worlds: Technical Issues.

Please note that we will have to disable the PvP ranking and voucher redemption for all players throughout the entire migration phase.

Your CipSoft Team