Welcome
28.05.2026
Summer Event Available on the Test Server
Dear Settlers,
The Summer Event 2026 is available on the test server now. You can explore all the new content in the test environment until the event becomes accessible on the live servers on June 15.
As a reminder, here are the dates for the Summer Event:
- Event start: June 15, 10:00 CEST
- Removal phase start: July 06, 22:00 CEST
- Deactivation: July 12, 22:00 CEST
You can leave feedback and questions in regards to the test in the corresponding thread on the forum.
Your CipSoft Team
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22.05.2026
Happy Hour Issue Fixed
Dear settlers,
Today's Happy Hour was affected by an issue that prevented purchased Gems from being added to accounts. The problem has been fixed as of 09:00 CEST. Any missing Gems will be delivered as soon as possible.
We apologise for any inconvenience this may have caused and thank you for your understanding.
Your CipSoft Team
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22.05.2026
Summer Event: Preview
Dear Settlers,
The Summer Event is coming to the test server next week, so we want to provide you with a quick look at the upcoming content:
High demand for trophies and medals to reward the participants of sports events is driving demand for ore of all kinds. Enterprising researchers have come up with a new ore refinement process to satisfy these needs. Using these techniques, the Industrial Ore Refinery can consume Industrial Ore Refinery Fuel to refine any ore put into its production line, outputting higher quantities of it. Establishing these production lines is a challenge, however, since know-how gained through adventures in all corners of the world is required to unlock this quantum leap in ore production.
Rich resource deposits remain the foundation of ore production, and that is where the Titanic Geologist comes into play: He discovers Titanium Deposits three times the usual size and additionally has the chance to find Titanium Ore refills as well as Titanium Hen Egg Laying Stimulant to enhance the Titanium Hen's production capabilities. Though he carries himself with the dignified bearing of a Greek statue, the Titanic Geologist is supposed to be quite hot-tempered. Witnesses report him shouting "Egg Laying Stimulant. We require Egg Laying Stimulant!" during his surveys.
Far removed from this industrial hustle and bustle, the Offshore Lighthouse is the perfect place to spend some relaxed summer days. This 2x2-sized residence can be constructed on water building slots and provides additional population capacity, daily Fish Shoal refills, and a cooldown reduction for the Elder Tree Lighthouse.
A good summer break requires adequate entertainment, and the realms of the continent are preparing just the thing: A prestigious sports competition pitting the best teams of each realm against one another to crown a champion. Having applied as a host for the games following some encouragement by your king, you are being roped into a brand-new event questline full of intrigue, corruption, and justice in which your decisions will be more impactful than ever before.
Speaking of competitions: The merchant has expanded his stock of Flowerbed Flags to offer Settlers a wider variety of countries to represent on their islands. The event calendar will once again provide you with goodies on every day of the event. You can grab a whole bunch of reading material to keep your specialists busy while sunbathing, stock up on Industrial Mines to kickstart your ore production, and choose between a Prospector Workshop and Jewel Crafter Workshop, both of which craft various buffs.
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Event start: June 15, 10:00 CEST |
We will put out an announcement once the event is live on the test server and you can try out the new content for yourself. You can find some additional details on what is to come on the forum.
Your CipSoft Team
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20.05.2026
Downtime for Hotfix (done)
Dear Settlers,

On Wednesday, May 20, the game will be temporarily unavailable for a second time. This is necessary in order to fix a bug that erroneously changed the display order of resources in the Mayor's House and the trade menu.
- Day: Wednesday, May 20
- Game Worlds: All game worlds
- Start: ~ 15:30 CEST
- End: ~ 16:30 CEST
- Adventures & Premium: Times will be extended
Your CipSoft Team
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18.05.2026
Downtime for Update (done)
Dear Settlers,

On Wednesday, May 20, the game will be temporarily unavailable due to the implementation of several bug fixes. Please note that access to the homepage and the forum will be limited during this time frame as well.
- Day: Wednesday, May 20
- Game Worlds: All game worlds
- Start: ~ 09:00 CEST
- End: ~ 12:00 CEST
- Adventures & Premium: Times will be extended
The changes contained within this patch include the following:
- Fixed a bug that caused numbers above ten million to be displayed incorrectly.
- Fixed a bug that prevented skins from being used on the Easter Nest (2026).
- Fixed a bug that caused Star Coin rewards to be increased by the Easter Egg Logistics Network area buff.
- Fixed a bug that caused the Smooth Easter Egg Logistics area buff to remain active despite its required preconditions no longer being fulfilled.
- Fixed a bug that caused placeholder text to be shown in the tooltip for Raider's Plunder.
- Fixed a bug that caused players to be shown a blue screen and prevented them from taking any actions during the construction of specific decorations.
Your CipSoft Team
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05.05.2026
Downtime for Event Clean-Up (done)
Dear Settlers,

On Wednesday, May 06, the game will be temporarily unavailable due to clean-up and infrastructure work related to the conclusion of the Easter Event.
- Day: Wednesday, May 06
- Game Worlds: All international game worlds
- Start: ~ 09:00 CEST
- End: ~ 13:00 CEST 14:00 CEST
- Adventures & Premium: Times will be extended
Your CipSoft Team
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13.04.2026
A Short Guide on Logging In and Migrating Your Account
Dear Settlers,
You can now migrate your The Settlers Online account from Ubisoft Connect to a CipSoft-based system.
Since the login page underwent some changes as part of this process, we want to give you a short breakdown on how to log in from now on.
Please follow these steps to log into TSO and migrate your account:
- Click the "Ubisoft" button on the right side of the login page, enter your credentials, and click "Play Now" to log in.
- Navigate to the "My Profile" section on the left side of the homepage and select the option to migrate your account.
- Enter the email adress you normally use to log in.
- Set a new password with at least eight characters, including at least one uppercase letter, one lowercase letter, one number, and one symbol.
- Accept the terms of service.
- Accept the privacy policy.
- Confirm the migration.
Once you have migrated your account, you can use the "Login" button, which is located on the right side of the login page above the "Ubisoft" button, to log in with your newly-created credentials.
You can find more information on this topic in the announcement on the homepage as well as in the forum, where you can also find some screenshots to assist you.
Your CipSoft Team
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25.03.2026
Investigation of Illegitimate Activities
Dear Settlers,
During the maintenance work done in the previous week, we have closed some old system vulnerabilities, which could be exploited to perform illegitimate activities in The Settlers Online by using unauthorised software.
We are currently investigating a number of noticeable accounts in this context to determine their involvement in said behaviour on an individual basis. Furthermore, we are currently looking into the potential impact of unauthorized software use on the stability of the game servers. Accounts that can be proven to have committed acts violating the rules with the assistance of unofficial software will be banned temporarily or permanently.
We would like to take this opportunity to stress that users playing TSO through unauthorised third-party software do so at their own risk and forfeit their right to receive assistance from our customer support. If damages are incurred by any party due to the use of unofficial software, the responsibility lies solely with its user. This includes impacting the game servers and therefore the accounts of other players. Since the risks of employing such third-party software are widely known, ignorance does not protect from consequences.
Your CipSoft Team
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24.03.2026
Easter Event Available on the Test Server
Dear Settlers,
The Easter Event is available on the test server now. You can dive into all the new content ahead of the event's proper start on April 02 over there. The test server will become accessible over the course of the day and then remain available until March 31.
As a reminder, here are the dates for the Easter Event:
- Event start: April 02, 10:00 (CEST)
- Removal phase start: April 26, 22:00 (CEST)
- Deactivation: May 03, 22:00 (CEST)
In addition to the new content, the following changes will be implemented with the Easter Event:
- Ice Skating Lake Buffs now correctly affect the Wedding Chapel.
- The duration of the adventure "Winter Wonderland" has been reduced to seven days to avoid issues that could appear if it was still active after the deactivation of the Christmas Event.
You can leave feedback and questions in regards to the test in the corresponding thread on the forum.
Your CipSoft Team
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23.03.2026
Easter Event: Preview
Dear Settlers,
The Easter Event is coming to the test server this week, so we want to give you a little preview of what to expect in regards to new content:
Hiding Easter Eggs across the planet is a complex task, which is why the Fluffy Butte Logistics Office is always busy with establishing the necessary transport network. This building produces a buff that can be applied to the residences of other players. Once you have produced and applied a certain amount of these buffs in cooperation with other players, you can kick off a chain reaction of zone buffs, which increase the rewards and experience points gained from adventures and quests. Like with any strong logistics network, great teamwork and timing are the keys to success.
Another basis for every successful logistics network is its storage system. The Depositorium is much more than a mere stockpile, however: Providing 70,000 storage capacity in total, it is a truly massive warehouse. Indeed, the Depositorium is so vast that things you forgot you even stored there in the first place regularly turn up. As such, you will receive a repeatable quest to search the building's stockpiles and find lost deposit refills. Upgrades will enable you to find refills for rarer resources such as Titanium and Saltpetre. In this way you can experience the thrill of the Easter Egg hunt all year long.
Inspired by the busy bees reviving nature every Spring with their hard work, your settlers can move into the new Honeyglade Residence. This building not only evokes Spring feelings with its buzzing visuals, but also provides a large amount of population capacity thanks to its innovative honeycomb structure on the inside. Both upgrades increase its population capacity by 160 for a grand total of 480. It is just a little sticky inside.
If Spring evokes your lust for adventure, you might want to join hands with Nora the Explorer. This horse-loving specialist dives head-first into the unknown to avoid dealing with a complicated past, which is why she completes adventure searches at double the normal speed. Because the journey itself is her primary goal, she is not exactly motivated to look for treasure and therefore completes treasures searches at only half the normal speed. Nora has a hand for getting herself into thrilling tales, giving her a chance to find additional adventures from the fairy tale category whenever she is out and about on long and very long searches.
The refreshed event calendar will supply you with various kinds of Easter gifts throughout all 25 days of the event. These freebies include the Diligent Geologist and Master of Defence as well as two members of the Demolition Crew. Fewer rocks make it easier to find Easter Eggs, after all.
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Event start: April 02, 10:00 (CEST) |
We will let you know through an announcement when the Easter Event is live on the test server. Furthermore, we have prepared some additional details about the upcoming content on the forum.
Your CipSoft Team
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10.03.2026
Preview: Our Plans for 2026
Dear Settlers,
It is hard to believe, but we are already nearing the first anniversary of The Settlers Online coming under CipSoft's wings. This has been a challenging, educational, and satisfying time for us all at once. Digging into such a storied project as TSO and keeping it running at the same time is a bit like wandering through a labyrinth: Sometimes you hit a dead end and have to turn back, progress seems to crawl to a halt, and creating an accurate map to navigate by is a frustrating process that requires much effort.

Steps like the server migration, integration of MultiPayer, fixing historical issues, and the upcoming switch of the account system are not exactly exciting, but they are an important foundation for our future plans with TSO. To build this future, we have doubled the headcount of the developer team working on TSO since the takeover and are continuting to look for reinforcements. Of course, growth does not magically result in new content sprouting out of the ground: Onboarding new members and creating efficient structures consumes time and energy without leading to results that are immediately visible to you.
It is within this context that we want talk about our goals for 2026, the scope of which may appear rather humble to you. But what we want to avoid is promising too much, too quickly. We want to be realistic and take our time laying those important foundations, giving us the best possible starting point for the future.
In the wake of the account migration, we want to reactivate some existing functions that had to be disabled during the takeover phase and give the homepage a thorough rework. Aside from a more modern and user-friendly design as well as strengthened security, we are mainly aiming for performance gains in this area, which will be to everyone's benefit. The forum will remain as it is for now, though we are aiming to modernize it in the future.
You can expect the entire annual event calendar to play out as usual, though we will continue to sprinkle in some of our own flair to keep things fresh. In addition, we remain committed to fixing known issues and improving the game's performance. For example, we recently exorcised the tech demons possessing Brohmann, the Raider, making him usable without any danger to the contents of your star menus at last.
In regards to new features, we have put one of your biggest wishes at the top of our priority list: the mass sending of specialists. We are currently evaluating all the existing concepts and suggestions around this function and plan to make whichever we end up choosing the first new feature we develop.
When it comes to substantial additions of fresh content, we will have to ask you for more patience. Of course, that does not mean that we do not have a couple of smaller surprises up our sleeves that you can look forward to.
Thank you for your continued support!
Your CipSoft Team
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04.03.2026
Account Migration
Dear Settlers,
As part of The Settlers Online's transition to CipSoft, we have already announced a switch of the game's login system away from Ubisoft Connect to an account system dedicated to TSO in order to ensure secure and stable access to the game for the future. We have worked on this process over the past weeks and are now ready to take this step together with you.

We will start off with the United States of America on March 4, followed by all other territories on March 11. The homepage may be unavailable for a few minutes during the rollout between 09:00 and 09:30 CET. From that point onward, you will have the opportunity to migrate your TSO account from Ubisoft Connect to CipSoft.
We have made this process as seamless as possible: After logging in as usual by clicking the Ubisoft button on the login page, navigate to your profile on the homepage and select the option that allows you to migrate your account. Upon choosing this step, all you have to do is enter your email address and create a new password. After confirming your agreement to the terms of service and acknowledging the privacy policy, you will have successfully migrated your account and will be able to use it to access the game. We have prepared a step-by-step guide to this process in the forum. Once you have switched over to CipSoft's system, you will no longer be able to use your Ubisoft Connect account to log in and play TSO. Naturally, this will not impact your Ubisoft Connect account in any other way.
In case you are playing in several territories, be aware that you will have to migrate your account separately for each region. Please note that after the transition, the top bar on the homepage will once again display your player name if you are logged in, which could be different from the account name shown there now.
While logging in via Ubisoft Connect will remain possible for some time, the system will be completely decoupled from TSO in the future. We will give you a heads-up before the game becomes inaccessible through Ubisoft Connect, but we are kindly asking you to take part in the transition process as soon as you can to avoid any potential issues down the line.
We would like to thank you for your patience and understanding up to this point and, once more, warmly welcome you to CipSoft!
Your CipSoft Team
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03.02.2026
Valentine Event on Test Server
Dear Settlers,
Today, the Valentine Event has been deployed on the test server. There, you can already take a look at what is new before the event officially starts on February 12. Here are the dates for the event:
Event Start: February 12, 10:00 CET
Start of removal phase: March 01, 22:00 CET
Complete deactivation: March 08, 22:00 CET
With the Valentine Event, we will also implement the following changes:
- Quest "Story Time": Following the feedback, we have reduced the number of Adventure Tales required for this quest in the Aurora Tower. In addition to the 25 Star Shards, only 150 Adventure Tales are now needed instead of 300.
- Stargazing Geologist: Contrary to his description, the deposits found by the geologist were not twice as rich. This has been corrected so that he now finds deposits that are twice as rich.
- Shop Limit: The Witch Coven and the Retirement Village can now each only be purchased once, as originally intended.
- Buff "Sharpened Pickaxes": We have improved the buff, so that buffed buildings now require 67% fewer resources to produce the same output.
Have fun testing!
Your CipSoft Team
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31.01.2026
Happy Hour Problem resolved
Dear Settlers,
Due to a technical issue, during today’s Happy Hour (January 31, 2026) only the standard amount of gems will be credited for gem purchases. Of course, all players who have purchased gems during this Happy Hour, or who will still do so, will receive the additional gems in full retroactively. Please contact our support team for this.
Update February 02: All missing gems have been automatically assigned in the meantime.
We apologise for any inconvenience caused and wish you an otherwise lovely and peaceful weekend!
Your CipSoft Team
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30.01.2026
Valentine Event: Preview
Dear Settlers,
Next week, the Valentine Event will be available to you on the test server. Here is a glimpse of the new event content:
The bells are ringing in the new Wedding Chapel! Here, you can produce buffs that allow you to take part in three different wedding stories. Among other things, you can earn resources that are otherwise mainly obtained through adventures. However, wedding preparations take a bit more time, and adventures generate larger yields.
Find out if a dog truly is a man's best friend while uncovering a Platinum Vein. Support an entitled bride with a Mahogany Nursery, or assist an overzealous florist as you tend to a Sunflower Patch.
For those who don't want to wait too long at the altar, the Romantic Balloon provides the perfect flair to speed up the production of wedding stories in the Wedding Chapel.
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The owner of the Chocolatier needs more room for sweets. The new Chocolate Depot not only allows you to store 20,000 goods, but it also increases the speed of the Chocolatier for a faster flow of chocolatey treats. When fully upgraded, it increases your storage capacity by 40,000. |
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The Lonely Heart Inn provides space for 160 settlers to mingle and toast to better times together. At level 3, the lively spirit increases your population by 480 settlers in total. |
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The Narcissistic General manages to only gather a very small troop as hardly anyone can stand her for long due to her excessive personality. She considers herself the greatest and is determined to outshine the Gemini generals. She brings back adventure stories from her victories. However, she leaves 80% of the experience points behind, convinced that there is barely anything left for her to learn. |
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Moreover, we have extended the duration of the event to 18 days to give you a bit more time to enjoy the event:
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Event Start: February 12, 10:00 CET |
Of course, we have expanded the event calendar to 18 days accordingly. Included in it are, among other things, the Lovely Explorer, Noble Bookbinder Tribute, and the Lovers' Statue.
We hope this preview gets you in the right mood for the upcoming event! From now on, we will continue to present new content as a teaser, a short preview in the news, without diving into specific details. Thereby, we want to build more anticipation around new content and leave more room for curiosity and personal discovery. These teasers will replace the previous detail-focused forum summaries.
Players who would like to explore the new event content more closely before the event starts will, of course, have the opportunity to do so in advance on the test server. A key part of The Settlers Online is also the direct exchange among players. Gathering knowledge together and sharing strategies and tips strengthens the bonds within the community and the cooperative spirit. In addition, fansites and the forum offer a wealth of information neatly arranged and are a valuable resource for interested players who want to look up details.
We will inform you via the news section as soon as the test server for the Valentine Event is accessible.
Your CipSoft Team
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16.12.2025
Thank You for a Special Year
Dear Settlers,
As the year draws to a close and the holiday season approaches, many of us are starting to slow down and take a moment to reflect. It is a good time to look back on the past months, since it has been quite an eventful year for The Settlers Online.
When CipSoft took over the development and operation in spring, a period of transition began for all of us, and with it also a time of getting to know each other. Step by step, we worked towards migrating the game and integrating The Settlers Online into our infrastructure, so that we can then fully focus on maintaining and developing the game further. Along the way, we had to overcome some obstacles and turbulences, but we made it together: The Settlers Online has successfully arrived at CipSoft.
Therefore, we would like to welcome you and The Settlers Online once again to CipSoft and thank you for your support. Your enthusiasm for the game, your openness, and your interest in its future have encouraged us. And your patience and understanding carried us, especially during the challenging server migration, when things did not always run smoothly.
As a small token of our appreciation, we have sent each of you a welcome package. Among other things, it contains three Royal Restitution buffs, which you can activate on your home island to grant yourself effects similar to the Prestigious Friend Buff for one day.
To collect the package, log into the game until February 02, 2026, 09:00 CET. We hope you enjoy it.
We are now looking ahead to a new year full of opportunities. We are determined and ready to focus more closely on developing the game, as well as on your wishes and needs, so that together we can preserve The Settlers Online as the special and unique place it is.
We wish you a wonderful festive season and a great start to 2026!
Your CipSoft Team
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27.11.2025
MultiPayer Fully Connected
Dear Settlers,
Following yesterday's final migration of the game worlds, the process of the integration of Settlers Online into our payment system MultiPayer was also successfully completed.
Not much has changed for you. You will find the Shop in the same location, and you will be guided through the payment process step by step, just as before, too. There are also no changes regarding available payment methods. Local payment methods can be found under aggregators such as Adyen, Paymentwall and Xsolla.
To celebrate this milestone, there is a Happy Hour until Sunday, November 30, 00:15 CET.
Please report any issues that may occur to our customer support team at: [email protected]
Thank you very much for your support!
Your CipSoft Team
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