Dear Settlers,

On Thursday, December 18, the game will be temporarily unavailable to implement bug fixes related to the Christmas Event.

• Day: Thursday, December 18
• Game Worlds: All game worlds
• Start: ~ 09:00 CET
• End: ~ 10:00 CET
• Adventures & Premium: Times will be extended

The following bug fixes will be implemented with the downtime:

• The Story Time buff of the Aurora Tower no longer stopps the Egg Hunt buff of the Easter Egg Tree. Both buffs can be active at the same time.
• The global limit for the Humble Explorer will be raised by +2 to 18 in total. The previous limit was too low and prevented some players from buying the Wintry Chest.
• Applying Christmas Decoration to Provision House, Barracks and Mayor House no longer stops a running production.
• The Christmas Card buff now correctly increases the production output for science related resources by 300%, as described, instead of only 200%.

Your CipSoft Team

Dear Settlers,

As the year draws to a close and the holiday season approaches, many of us are starting to slow down and take a moment to reflect. It is a good time to look back on the past months, since it has been quite an eventful year for The Settlers Online.

When CipSoft took over the development and operation in spring, a period of transition began for all of us, and with it also a time of getting to know each other. Step by step, we worked towards migrating the game and integrating The Settlers Online into our infrastructure, so that we can then fully focus on maintaining and developing the game further. Along the way, we had to overcome some obstacles and turbulences, but we made it together: The Settlers Online has successfully arrived at CipSoft.

Therefore, we would like to welcome you and The Settlers Online once again to CipSoft and thank you for your support. Your enthusiasm for the game, your openness, and your interest in its future have encouraged us. And your patience and understanding carried us, especially during the challenging server migration, when things did not always run smoothly.

As a small token of our appreciation, we have sent each of you a welcome package. Among other things, it contains three Royal Restitution buffs, which you can activate on your home island to grant yourself effects similar to the Prestigious Friend Buff for one day.

To collect the package, log into the game until February 02, 2026, 09:00 CET. We hope you enjoy it.

We are now looking ahead to a new year full of opportunities. We are determined and ready to focus more closely on developing the game, as well as on your wishes and needs, so that together we can preserve The Settlers Online as the special and unique place it is.

We wish you a wonderful festive season and a great start to 2026!

Your CipSoft Team

Dear Settlers,

On Tuesday, December 16, the game will be unavailable for about two hours due to maintenance work.

We will also implement a few small bug fixes related to the Christmas Event. The output of Krampus' Pickaxe will be increased to +400%. An issue with the quest order in the mid-level range of the "Operation Holiday Cheer" questline will be fixed, so that "Delivering Joy" and "Brighten the Settlement" no longer start simultaneously. The descriptions of the Aurora Tower and the Retirement Village will be corrected (to 25 Magic Beans; 54 hours)

• Day: Tuesday, December 16
• Game Worlds: All game worlds
• Start: ~ 09:00 CET
• End: ~ 11:00 CET
• Adventures & Premium: Times will be extended

Furthermore, the descriptions of the Prestigious Friend Buff and the Christmas Friend Buff will be corrected. The Geologist speed bonus is updated from 25% to the actual value of 20%. This is a text correction only; the behaviour and effects of the buffs remain unchanged.

Your CipSoft Team

Dear Settlers,

For a concise summary of what is new and what has changed in the Christmas Event, have a look at the overview in the forum. There are, for example:

• New Buildings: Aurora Tower, Retirement Village, Santa's Mailbox, Krampus' Coal Pit
• New Specialist: Stargazing Geologist
• New quest and buffs
• New Shop Bundles

The event will start on Monday, December 15. We wish you a festive atmosphere throughout the event!

Your CipSoft Team

Dear Settlers,

Today, the Christmas Event has been deployed on the test server.

There, you can already take a look at what is new and begin to feel the spirit of the festive season before the event officially starts on December 15. Soon, we will also provide a compact overview of the changes.

Have fun testing!

Your CipSoft Team

Dear Settlers,

Following yesterday's final migration of the game worlds, the process of the integration of Settlers Online into our payment system MultiPayer was also successfully completed. 

Not much has changed for you. You will find the Shop in the same location, and you will be guided through the payment process step by step, just as before, too. There are also no changes regarding available payment methods. Local payment methods can be found under aggregators such as Adyen, Paymentwall and Xsolla. 

To celebrate this milestone, there is a Happy Hour until Sunday, November 30, 00:15 CET. 

Please report any issues that may occur to our customer support team at: [email protected]

Thank you very much for your support!

Your CipSoft Team