Dear Settlers,

As part of The Settlers Online's transition to CipSoft, we have already announced a switch of the game's login system away from Ubisoft Connect to an account system dedicated to TSO in order to ensure secure and stable access to the game for the future. We have worked on this process over the past weeks and are now ready to take this step together with you.

We will start off with the United States of America on March 4, followed by all other territories on March 11. The homepage may be unavailable for a few minutes during the rollout between 09:00 and 09:30 CET. From that point onward, you will have the opportunity to migrate your TSO account from Ubisoft Connect to CipSoft.

We have made this process as seamless as possible: After logging in as usual by clicking the Ubisoft button on the login page, navigate to your profile on the homepage and select the option that allows you to migrate your account. Upon choosing this step, all you have to do is enter your email address and create a new password. After confirming your agreement to the terms of service and acknowledging the privacy policy, you will have successfully migrated your account and will be able to use it to access the game. We have prepared a step-by-step guide to this process in the forum. Once you have switched over to CipSoft's system, you will no longer be able to use your Ubisoft Connect account to log in and play TSO. Naturally, this will not impact your Ubisoft Connect account in any other way.

In case you are playing in several territories, be aware that you will have to migrate your account separately for each region. Please note that after the transition, the top bar on the homepage will once again display your player name if you are logged in, which could be different from the account name shown there now.

While logging in via Ubisoft Connect will remain possible for some time, the system will be completely decoupled from TSO in the future. We will give you a heads-up before the game becomes inaccessible through Ubisoft Connect, but we are kindly asking you to take part in the transition process as soon as you can to avoid any potential issues down the line.

We would like to thank you for your patience and understanding up to this point and, once more, warmly welcome you to CipSoft!

Your CipSoft Team

Dear Settlers,

On Tuesday, March 3, the game will be temporarily unavailable to implement a bug fix related to the zoning issues that can occur while playing adventures at the moment.

• Day: Tuesday, March 3
• Game Worlds: All game worlds
• Start: ~ 09:00 CET
• End: ~ 10:00 CET
• Adventures & Premium: Times will be extended

Your CipSoft Team

Dear Settlers,

Today, the Valentine Event has been deployed on the test server. There, you can already take a look at what is new before the event officially starts on February 12. Here are the dates for the event:

Event Start: February 12, 10:00 CET
Start of removal phase: March 01, 22:00 CET
Complete deactivation: March 08, 22:00 CET

With the Valentine Event, we will also implement the following changes:

• Quest "Story Time": Following the feedback, we have reduced the number of Adventure Tales required for this quest in the Aurora Tower. In addition to the 25 Star Shards, only 150 Adventure Tales are now needed instead of 300.
• Stargazing Geologist: Contrary to his description, the deposits found by the geologist were not twice as rich. This has been corrected so that he now finds deposits that are twice as rich.
• Shop Limit: The Witch Coven and the Retirement Village can now each only be purchased once, as originally intended.
• Buff "Sharpened Pickaxes": We have improved the buff, so that buffed buildings now require 67% fewer resources to produce the same output.

Have fun testing!

Your CipSoft Team

Dear Settlers,

Next week, the Valentine Event will be available to you on the test server. Here is a glimpse of the new event content:

The bells are ringing in the new Wedding Chapel! Here, you can produce buffs that allow you to take part in three different wedding stories. Among other things, you can earn resources that are otherwise mainly obtained through adventures. However, wedding preparations take a bit more time, and adventures generate larger yields.
Find out if a dog truly is a man's best friend while uncovering a Platinum Vein. Support an entitled bride with a Mahogany Nursery, or assist an overzealous florist as you tend to a Sunflower Patch.
For those who don't want to wait too long at the altar, the Romantic Balloon provides the perfect flair to speed up the production of wedding stories in the Wedding Chapel.

	The owner of the Chocolatier needs more room for sweets. The new Chocolate Depot not only allows you to store 20,000 goods, but it also increases the speed of the Chocolatier for a faster flow of chocolatey treats. When fully upgraded, it increases your storage capacity by 40,000.
The Lonely Heart Inn provides space for 160 settlers to mingle and toast to better times together. At level 3, the lively spirit increases your population by 480 settlers in total.
	The Narcissistic General manages to only gather a very small troop as hardly anyone can stand her for long due to her excessive personality. She considers herself the greatest and is determined to outshine the Gemini generals. She brings back adventure stories from her victories. However, she leaves 80% of the experience points behind, convinced that there is barely anything left for her to learn.

Moreover, we have extended the duration of the event to 18 days to give you a bit more time to enjoy the event:

Of course, we have expanded the event calendar to 18 days accordingly. Included in it are, among other things, the Lovely Explorer, Noble Bookbinder Tribute, and the Lovers' Statue.

We hope this preview gets you in the right mood for the upcoming event! From now on, we will continue to present new content as a teaser, a short preview in the news, without diving into specific details. Thereby, we want to build more anticipation around new content and leave more room for curiosity and personal discovery. These teasers will replace the previous detail-focused forum summaries.

Players who would like to explore the new event content more closely before the event starts will, of course, have the opportunity to do so in advance on the test server. A key part of The Settlers Online is also the direct exchange among players. Gathering knowledge together and sharing strategies and tips strengthens the bonds within the community and the cooperative spirit. In addition, fansites and the forum offer a wealth of information neatly arranged and are a valuable resource for interested players who want to look up details.

We will inform you via the news section as soon as the test server for the Valentine Event is accessible.

Your CipSoft Team

Dear Settlers,

As the year draws to a close and the holiday season approaches, many of us are starting to slow down and take a moment to reflect. It is a good time to look back on the past months, since it has been quite an eventful year for The Settlers Online.

When CipSoft took over the development and operation in spring, a period of transition began for all of us, and with it also a time of getting to know each other. Step by step, we worked towards migrating the game and integrating The Settlers Online into our infrastructure, so that we can then fully focus on maintaining and developing the game further. Along the way, we had to overcome some obstacles and turbulences, but we made it together: The Settlers Online has successfully arrived at CipSoft.

Therefore, we would like to welcome you and The Settlers Online once again to CipSoft and thank you for your support. Your enthusiasm for the game, your openness, and your interest in its future have encouraged us. And your patience and understanding carried us, especially during the challenging server migration, when things did not always run smoothly.

As a small token of our appreciation, we have sent each of you a welcome package. Among other things, it contains three Royal Restitution buffs, which you can activate on your home island to grant yourself effects similar to the Prestigious Friend Buff for one day.

To collect the package, log into the game until February 02, 2026, 09:00 CET. We hope you enjoy it.

We are now looking ahead to a new year full of opportunities. We are determined and ready to focus more closely on developing the game, as well as on your wishes and needs, so that together we can preserve The Settlers Online as the special and unique place it is.

We wish you a wonderful festive season and a great start to 2026!

Your CipSoft Team

Dear Settlers,

Following yesterday's final migration of the game worlds, the process of the integration of Settlers Online into our payment system MultiPayer was also successfully completed. 

Not much has changed for you. You will find the Shop in the same location, and you will be guided through the payment process step by step, just as before, too. There are also no changes regarding available payment methods. Local payment methods can be found under aggregators such as Adyen, Paymentwall and Xsolla. 

To celebrate this milestone, there is a Happy Hour until Sunday, November 30, 00:15 CET. 

Please report any issues that may occur to our customer support team at: [email protected]

Thank you very much for your support!

Your CipSoft Team