Yes, you are indeed quite alone on your island apart from a few bandit camps that have occupied the land and will want to stop you from extending your influence. But don’t worry; no one will attack you in your settlement. The start island is your “safe haven” in the world of The Settlers Online.

Please write an email to [email protected]. Describe your problem and include your avatar name and your game world. A representative will get back to you as soon as possible.

You receive a new settler every 15 minutes provided you have enough living space available. To increase the limit, you can build additional residences or upgrade existing ones. You can see how high the current limit is in the status bar at the top of the screen.

Yes, your settlers continue working without you for at least as long as there is enough space in your storage for the raw materials and the deposits are not exhausted.

However, production will come to a halt after 24h of not logging in.

Make sure to follow the Tutorial to learn the basics of the game (click on the parchment with the "!" beside your avatar) or check our forum for guides created by our helpful community!

To add someone to your friends list, please click the name of the other player in the chat and then click “Add friend”. Alternatively you can also click “Add friend” in your friends list and enter the relevant name there. Once you have sent the request, your friend will receive a message in the game which he/she must validate. They will then appear in your friends list shortly afterwards.

The option to found a guild and to build the relevant guild house will be unlocked from level 17.

You can found your own guild as follows:

1. Build the Guild House.

2. Click the crest icon in the menu bar.

3. Click “Found guild”.

4. Enter the name, guild tag and (if required) additional information.

5. Confirm your input.

Congratulations! You have now founded your first guild and can now administer it by clicking the crest icon..

You can capture an enemy sector by defeating the bandit leader camp of that sector and building a storehouse in it.

You can obtain building licences either by purchasing the relevant pack from the Merchant or by defeating one of the bandit leader camps on your home island.

You can quit the game by closing your browser window or browser tab to avoid being logged out. However, to be on the safe side, you can simply click the “Quit game” button in the Options menu and then press the “Log out” button to log out and return to the homepage.

The Settlers Online is a new generation browser game, i.e. it automatically saves the game for you.

You simply click on the empty line in the chat and write your message. When you have finished writing, press Enter to send your message.

The boundary stones remain where they are, but change color once you have captured the relevant sector to indicate that it now belongs to you.

No, this is not a bug, but as wood is particularly important in the game, we want to ensure that you don’t cut down too much wood and then have nothing left to work.

Building licenses are basically sent via “loot mail”, i.e. you receive these as an in-game message and you must accept them before they are credited to you. They will then appear in the Star menu.

Once mines are exhausted they become unstable and collapse. Your geologist can however look for new seams (which of course will take up valuable time).

Don’t worry; all resources grow back and you can always discover new deposits such as stone, etc.; the same applies to the seams of various mines.

You can manufacture fish food in the provision house and build your fish stocks up again. You then simply apply it to the fishing grounds to replenish them.

No, the game speed cannot be increased as it is set in real time: 1 day = 24 hours.

However, there are plenty of game features that can be used to speed up production, increase specialist speed etc.

Follow the game tutorial to discover them all.

The roads are for decoration only at present, and have no effect on your production or settlers.

Our players use numerous abbreviations in the chat and this can make things confusing for new players (especially in the Trade tab).

A useful guide to Trade abbreviations can be found here, but, as new items and features get implemented into the game, new abbreviations are made up and used.

You will need the Trade Office building to trade, and this will unlock when you reach level 12 along with the relevant Trade tab (that you can use to insert trades).

You will find any loot you have acquired and accepted after a successful battle against a bandit camp in the Star menu.

You will come across users in the chat who write in blue with the abbreviation BB_Cip in front of their username; this indicates an administrator, i.e. an employee of CipSoft.

Anyone on your friends list can visit you, trade with you, or help you with gifts or other kinds of assistance.